Care Coordinators support students throughout the year with attendance, academic progress and wellbeing. The team assesses the level of need for students to provide the following levels of support:
Universal support
- Initial positive start meetings, parents/carers involved and updated as appropriate
- Referrals and signposting to internal and external services e.g. counselling, The Base, St Giles Trust (in liaison with Safeguarding)
- Support strategies are communicated with relevant staff along with ongoing communication and collaboration
Low level support
- Weekly check-ins with pastoral staff by text, email or phone
- Logging and monitoring progress via Promonitor to escalate the level of support if needed
- Support to attend developmental enrichment activities
- Support to plan and complete course work
- Mediation/advocacy if required
Medium level support
- 1:1 meetings for a 6 to 8 week period with pastoral staff, reviewed at end of this period and extended if needed
- Targeted enrichment sessions e.g. respect, self-esteem, discrimination, restorative practice
- Behaviour management support
- Counselling
- Advocacy/negotiations with curriculum for reasonable adjustments such as individualised timetable or extended end date
High level support
- Pre agreed arrangements to meet the student on entry to college and supported 1:1 through enrolment, induction or getting to and from the classroom
- Pastoral staff on call to de-escalate when student is angry / highly anxious
- Pastoral staff named on support strategies as a person and place to go to when timeout is required
- Restorative Practice, Inclusion Panels, mindfulness sessions
- Meetings throughout the week as required to check progress against agreed targets, this is 1 x weekly set appointment and 1 or more check-ins at varying times
- Advocacy for housing, finance, bursary, GPs
- Parent / carer daily check ins
