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Sandwell & West Birmingham NHS Trust


Community Contact Centre Agent- Telephonist Live & Work programme

Further Details:

Full Details

The “Live & Work” programme is an award winning partnership programme developed between Sandwell & West Birmingham NHS Trust and West Midlands youth homelessness charity St Basils. The aim of the programme is to provide apprenticeship opportunities and living accommodation within the hospital to young people aged 16 – 24 years old.

The following apprenticeship opportunity is currently available for the Live and Work Programme:

Community Contact Centre Agent

Sandwell & West Birmingham NHS Trust are currently recruiting for the Community Contact Centre Agent apprentice role.  This is ring-fenced for the Live and Work programme.

The apprenticeship role is Based at Lyndon Primary Care Centre in West Bromwich.

you will work alongside colleagues to provide a seamless service to our registered patient population.

Excellent communication skills; the ability to employ active listening, empathy and a friendly

approach to identify people’s needs are essential.

Working for your organisation

 As a team, we share and uphold the organisations values in all that we do. If you share our

values and feel that you can contribute to our team and the service we provide, we would

welcome your application

Successful candidates are expected to reside at the Apprentice House, Sandwell, for the duration of their apprenticeship programme and meet the eligibility criteria of St Basils.

For further information on Live & Work please see the below link

Any Queries?

If you have further questions or would like any more information, you can contact the Care Leaver Covenant at any time.

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