We are part of a network of charities, a community, providing free and confidential advice in person, on the telephone or on-line. People rely on us because we are independent and totally impartial.
Citizens Advice Portsmouth started operation on 4th September 1939 (the day after World War II was declared) and was one of the initial two hundred Citizen Advice locations set up. Throughout our history, we have continued to support those most in need.
Our Purpose
We offer free and confidential advice to help you tackle your problems and campaign for the big issues that matter to you.
Our Vision
We want to be recognised as the best provider of advice, information, and advocacy in the Portsmouth area, through the best people, training, and processes. You will be able to access free advice to find a way forward.
Our Values
We offer an inclusive, purpose driven service that listen to you, is open and honest to help you to achieve the best possible outcome.
Our Services:
Money Advice Service – We all owe money to various people all the time: bills are a fact of life. But, from time to time, you may find yourself overwhelmed by your debts and can’t see a way of paying them all. We can help
Generalist Advice Service – Our triage team are often the first point of contact when you get in touch with us. They will explore your issue and work out the best way to help you.
Home and Well – Home & Well is a Hampshire-wide service that aims to address the impact of cold homes, reduce water usage and bills following discharge from hospital.
Access to Justice – Our specialist housing and welfare advisers support our clients with the provision of legal support to individuals to resolve their civil and family legal problems.
ScamAware – We deliver talks in the local community, to raise awareness, share vital information to help prevent scams, and reduce crime.
Free Deaf Advice Service – To advise you on your debt issues we offer a service called Money & Pensions Service Debt Advice Project, or MAPS.
Immigration – We can help discuss your immigration issues in confidence and find the best way forwards.
MoneyWorks – MoneyWorks is art of the Multiply Programme with Skills for Life.
